CASTing Content in Collaboration Networks

In earlier posts, we discussed the Fundamental Differences between Collaboration and Social Networks, and Objectives of Players in Collaboration Networks. We offer here a model for leveraging content in collaboration networks, CAST: Create, Aggregate, Segment and Target.

Connecting for Collaboration via Social Media?

I recognize that executives recoil at the term “social media” with visions of unproductive activities on such sites as Facebook, Myspace and Twitter, all the while risking the enterprise security and compliance. I prefer to use the term collaboration networks regardless of the media or means they use, which clarifies the purpose in the context of enterprise investments, expectations and policies.

Objectives of Players in Collaboration Networks

We identify at least four players or stakeholders in collaborations networks: Enterprise, Customer (current and prospective), Employee and Partner. Each player operates in the collaboration network with own objectives, motives and expectations, which are often asymmetric.

Collaboration networks differ from social networks in one fundamental way: collaboration networks focus on creating economic value. We compared collaboration and social networks in an earlier post.

Assessing a Collaborative Prospect

Having someone in a client organization come to you with a collaborative problem often can put one in a tricky situation. When working with Collaborative Strategies clients I have had to develop a number of tools over the years to deal with this sitution.

Musing metrics for collaboration

I was at Lotusphere last week and once again found that the innovation lab was the most interesting part of the show for me. I really enjoyed talking with some of the social software scientists, and had some interesting conversations with smart people that think about this stuff all day. One of the more lengthy conversations I had was about how to determine the value for collaboration.

Collaboration Intensifies; Email Rules

Forrester study of 3700 knowledge workers in the US and Europe on Building the Future of Collaboration concludes that knowledge workers still heavily rely on the e-mail and the telephone to collaborate. Adoption of new technologies and tools is painfully slow. Forrester writes, “respondents hope tomorrow will be similar, but better.”

Key findings of the study are:

Comparing Collaboration and Social Networks

The objectives and intensity of collaboration networks and social networks are almost entirely different. This key distinction leads to the manner and means of networking that that are indeed different. Sure enough, there is some overlap between the two types of networks but this is neither an imposing nor a driving fact.

Notes on Notes

I am in Orlando at the first day of Lotusphere, the annual lovefest of techies and yellow. Last year they had  Blue Man group on stage, This year some violent violinists (and drummers) and William Shatner of Star Trek and PriceLine fame). The first day keynote is alway a cross between a rock concert and a geek fest.

Web Conferencing acceptance, scheduling, and Templates

This is kind of a compendium blog, since so much has been happening since I got back from the holidays.

Current state of Collaboration Research

Collaborative Strategies in partnership with AllCollaboration.com has launched a quantitative survey on the State of Collaboration in 2010.

We would very much like you to take the survey. Completing the survey should take under 10 minutes.

The primary objectives of the survey is to assess the State of Collaboration among individuals and in organizations. This includes: